Job summary
**Part-time hours available**
We are looking to recruit several enthusiastic and motivated individuals with great interpersonal skills to join our friendly team.Cross-site working will be required to support the teams across both the Royal Infirmary and General Hospital sites.
Experience of working in a team plus direct contact with members of the public would be an advantage. You will be required to provide a high-quality customer service to patients, carers, visitors, and other professionals.
Main duties of the job
Clerical / admin and keyboard skills are essential to the role.
You should be a team-player, a quick learner, be able to manage and prioritise your own workload, have a great telephone manner and work well under pressure.
Although training will be given you will need IT experience to enable you to access the Trusts' programmes.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
Job description
Job responsibilities
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To manage Gynaecology clinics from a clerical perspective, liaising with patients, carers and staff of all levels, including medical staff.
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To be responsible for the efficient administration of outpatient appointments from initial referral to patient attendance and finally discharge from clinic.
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To work closely with team members including nursing, secretarial and medical staff.
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To make up Gynaecology notes for patients who are new to the University Hospitals of Leicester (UHL).
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To be responsible for the preparation of case notes for Gynaecology Outpatient Clinics in line with consultant guidelines and departmental procedures.
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To ensure that all relevant case notes, x-rays, test results and other information, including data from other hospitals, is available for each patients visit.T
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o be responsible for transferring clinic case notes on HISS at the end of the clinic the appropriate destination.
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To ensure all case notes and patient records are maintained in good condition.
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Managing both inpatient and outpatient waiting list
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Be responsible for implementing national, regional and local initiatives relating to performance targets and comply with The Patient Access & Data Management Policy.
Job description
Job responsibilities
-
To manage Gynaecology clinics from a clerical perspective, liaising with patients, carers and staff of all levels, including medical staff.
-
To be responsible for the efficient administration of outpatient appointments from initial referral to patient attendance and finally discharge from clinic.
-
To work closely with team members including nursing, secretarial and medical staff.
-
To make up Gynaecology notes for patients who are new to the University Hospitals of Leicester (UHL).
-
To be responsible for the preparation of case notes for Gynaecology Outpatient Clinics in line with consultant guidelines and departmental procedures.
-
To ensure that all relevant case notes, x-rays, test results and other information, including data from other hospitals, is available for each patients visit.T
-
o be responsible for transferring clinic case notes on HISS at the end of the clinic the appropriate destination.
-
To ensure all case notes and patient records are maintained in good condition.
-
Managing both inpatient and outpatient waiting list
-
Be responsible for implementing national, regional and local initiatives relating to performance targets and comply with The Patient Access & Data Management Policy.
Person Specification
Training and Qualification
Essential
- Educated to GCSE Standard or Equivalent literacy and numeracy
- IT Experience
Desirable
Experience
Essential
- Experience dealing with public/patients
- Experience dealing with confidential information
- Ability to manage own workload
- Ability to work without supervision
- Ability to prioritise workload
Desirable
- NHS or health care experience
- Understanding of NHS pathways
Communication and Relationship Skills
Essential
- Ability to work within a team
- Effective communication skills
- Ability to work and remain calm under pressure
Desirable
- Dealing with difficult situations
Other requirements
Essential
- Understanding of Confidentiality & Data Protection Act
Person Specification
Training and Qualification
Essential
- Educated to GCSE Standard or Equivalent literacy and numeracy
- IT Experience
Desirable
Experience
Essential
- Experience dealing with public/patients
- Experience dealing with confidential information
- Ability to manage own workload
- Ability to work without supervision
- Ability to prioritise workload
Desirable
- NHS or health care experience
- Understanding of NHS pathways
Communication and Relationship Skills
Essential
- Ability to work within a team
- Effective communication skills
- Ability to work and remain calm under pressure
Desirable
- Dealing with difficult situations
Other requirements
Essential
- Understanding of Confidentiality & Data Protection Act
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
